Vacancy: Mortgage Case Manager
Company & Job Description
Mortgage Advice Bureau (MAB) is the UK’s largest mortgage network, with access to thousands of products from over 90 UK lenders.
We wish to recruit a highly motivated Mortgage Case Manager
Mortgage Advice Bureau provide expert mortgage and protection advice to a range of clients, from first time buyers applying through help to buy, to families looking to expand their home, to landlords adding to their portfolio.
This is a Full Time Role
Job Specification
Reporting to our Operations Manager, you will be involved in the following:
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Processing lender submissions, including keying decision in principles, applications and fulfilling MAB system requirements
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Document checking for our clients to ensure that they align to MAB standards and meet lender requirements
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Managing the journey: working with the client/adviser and lender through the mortgage journey from initial assessments, approval, to over and post offer stage
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Communicating with advisers/clients and lenders as the business demands
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Proactively managing cases through to completion
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Proactively calling leads to establish where they are in their client journey, when required.
The key skills required for the position include:
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Experienced in working in a fast-paced business environment
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Drive to put clients at the centre of everything you do
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Has first class communication and desire to challenge the outcome
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Maintains excellent attention to detail and self-motivated to get it right first time
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Able to handle, interpret and key data quickly, efficiently and correctly
Please note, ad-hoc actions (not included above) will be required in line with the needs of the business.
Person Requirements:
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Ability to manage workload effectively
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Attention to detail, with good written, oral communication and numeracy skills
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Positive & enthusiastic
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Mortgage & protection preferrable
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Drive, ambition & self-motivation
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Ability to work in a regulated environment
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Experience of Microsoft suite of products, such as Word, Excel, Teams.
Our Wellbeing and Benefit Package
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Highly competitive salary with opportunity for bonus
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Opportunity for flexi-working at home
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Upskilling Apprenticeship Programme
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Array of benefits including Cycle to Work Scheme
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30 days holiday rising to 33 days holiday
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Birthday day off
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Company organised Christmas Night Out and Summer BBQ
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Fun Friday’s including office drinks and monthly staff events
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Company sick pay
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Refer a friend incentive
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Employee of the Month, receiving vouchers
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Charity & Social Committee
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Wellbeing updates and information
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Annual paid Charity Day
How to Apply:
To apply please forward a covering letter and a copy of your CV to [email protected]
Likewise, please feel to contact Louise should you have any questions about this role.